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Frequently Asked Questions

the most question we had so far

We recommend bringing comfortable clothing and a swimsuit if you plan to use any water facilities. Everything else you need, including towels and robes, will be provided.

Please arrive at least 15 minutes prior to your appointment to allow time for a smooth check-in and a brief relaxation period before your service begins.

Yes, you can request a male or female therapist when booking your appointment. We will do our best to accommodate your preference based on availability.

We kindly request that you cancel or reschedule at least 24 hours in advance. Appointments cancelled or rescheduled within this window may incur a fee.

Yes, gift cards are available and can be purchased for any amount. They are perfect for any occasion and can be used towards any of our services.

Yes, we offer customized packages for groups and special occasions such as weddings, birthdays, or corporate retreats. Please contact us in advance to make arrangements.

The frequency depends on individual preferences and goals. Many clients enjoy monthly spa visits for ongoing relaxation, while others schedule treatments based on specific needs. Our team can provide personalized recommendations during your consultation.

Absolutely. We use high-quality, gentle products suitable for various skin types. During the consultation, please inform us of any allergies or sensitivities, so we can customize your treatment accordingly.

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